SmartISP ERP CRM, Your Trusted Partner
SmartISP ERP CRM offers a better way to manage your sales, projects, team, clients, and marketing all in one place with a single piece of software. It is designed with extensive features which enable ISP businesses to easily find all tasks, estimates, customer interactions, contact information, analytical reports, and automate repetitive tasks. SmartISP ERP CRM Software allows businesses to run smoothly by simplifying daily processes for profitability and growth, which accelerates business development as well as gives companies long-term success.
SmartISP ERP CRM With Radius & API
An Awesome ISP CRM At Affordable Price With Tons Of Features. Manage Your ISP Business More Efficiently Than Ever Before. Enjoy A Hassle-Free Business Experience With SmartISP ERP CRM.
Start From $99 For 500 Users
Affordable Price With Full Features. Start With Our Basic Package & Upgrade Later If You Need For More Users. On Upgrade Only Pay $100 More.
Support PPPoE, Hotspot & Static IP User
Support Multiple Connection Type Such As Radius PPPoE, Radius Hotspot, API PPPoE, API Hotspot & Static IP With MAC/IP Binding.
Real Time Bandwidth Usage & Online Users Monitoring
Monitor Real-Time Online Users & User’s Bandwidth Usage With Beautiful Graph. Track User’s Visited Sites & Many More Awesome Features.
SmartISP ERP CRM Featrues
Support Radius Authentication, Authorization, and Accounting (AAA). The feature provides Authentication, Authorization and Accounting with multiple methods having a great scope for flexibility. It Can be easily integrated with NAS and BRAS technology from MikroTik , Cisco , Juniper or any vendor which makes it Multi-Vendor ready Platform.
- Authentication: Supports PPPoE, MAC Auth, IPoE, Portal Based and Leased Lines.
- Authorization: Supports defining which actions are allowed for user or device and it's privilege level.
- Accounting: statistics of usage of Internet or information about what was done on equipment.
- SmartISP ERP CRM provides real-time bandwidth management abilities to manage the allocation of bandwidth in an organized way.
- SmartISP ERP CRM real-time bandwidth monitor tool can help you to resolve end-users the issues on/before the time.
- A real-time bandwidth chart helps you identify and avoid bandwidth delays with customized reports.
- Customized reports help you to search for specific bandwidth usage details such as applications, IP address, hostname, protocol, and more.
Providing easy and fast access to users is the key requirement of any Service Provider. One of the popular ways includes sending OTP that is one-time password directly to the registration Mobile numbers through a text message which is supported by our solution.
- Direct Login + Registration with OTP
- Direct Login with OTP
- Voucher Login + Mobile OTP Page
- Voucher Login Page
- Direct Login & Registration
SmartISP ERP CRM Radius Software Provides Multiple Authentication Like PPPoE Based Authentication, MAC Based Authentication, Hotspot Based Authentication, Static IP Based Authentication.
User Auto Disconnect From Network Based On Expiration Date & Payment.
Support Custom Radius Attributes. Both Group & User Check/Reply.
Data Volume Quota Based On Package & User.
Support Pool & Expired Pool Based On Package & Individually. Very Helpful To Redirect User After Expired.
This helps the Service Providers to view the bandwidth utilization , performance of network devices in graphical view.
- End User Bandwidth Consumption
- Traffic Load
- CPU Utilization
Various Types Of Accounting Reports Including Two Different Sales Style, Payment, Ledger, Cash-flow, Invoice & More.
Automatically Send Various Types Of SMS Notification To Users Phone.
Support Various Logs. Very Helpful To Monitor Activities By Admin/Re-Seller/User. Ex: Activity Log, Connection Log, Login Log etc.
SmartISP ERP CRM radius systems Complaints Management module improves operational efficiency and boosts customer satisfaction. It enables to quickly and accurately respond to customer service requests and complaints. SmartISP ERP CRM have the facility to analyze the complaints easily . This module helps managers and management team to understand the service quality , level of customer satisfaction and take corrective actions.
- Supports multiple channels for Ticket creation like Email , IVR , Mobile App etc.
- Ticket allocation :Category & Sub -Category Wise
- Re-Assign Tickets to another department or engineer
- Single View of all tickets with status
- Ability to collect feedback from customer
- Configure Workflows to handle Tickets to be notified to individual or individuals
- Reports & Dashboards
- Complaints registered
- Un-resolved Tickets
- Top and bottom performing on-field engineers
- Region wise tickets opened etc.
SmartISP ERP CRM radius solution provides a wide range of options for designing branded captive portals (splash pages) as per the requirements. It also provides web templates to design a fully functional captive portal without having to do any programming.
- Create branch, zone , SSID and location wise captive portals.
- Support Multi Template
- Mobile friendly adaptive design
- Ad Inserts -Top and Bottom Banner -Insert Videos -Insert Promotional Offers
- Bandwidth Management on the basis of Days & Time
Keep Every Step Of Your Users Roaming In Online. Full Details Of User's Visiting Site/App. Support Both TCP & UDP.
Support FUP Data Volume With Bandwidth Limit. Bandwidth Limit Will Drop If User Cross Data Volume Limit.
Support Bandwidth Allocation By Time & Day. Set When Bandwidth Should Increase/Decrease.
Keep Every Step Of Your Users Roaming In Online. Full Details Of User's Visiting Site/App. Support Both TCP & UDP. In most countries government legislations wants to tracks specific user login sessions and also download log files for national security purposes. SmartISP ERP CRM radius have built in log facility for security purposes. It contains information like IP address, website address, mac address, etc
Support User Auto Renew. No Need To Manually Renew Every Month or End Of Service Period.
- Support Multiple NAS AT The Same Time (Radius & API).
- Every time a user tries to obtain network access, that request is made to a Network Access Server or NAS.
- NAS is commonly located at an ISP, and provide internet access to authenticated customers.
- The role of the NAS is to act as the gateway between the user and the RADIUS server.
- Everything the NAS does is based on trust relationships with RADIUS Server to allow or deny network access to end users.
- The NAS receives the users request for network access, and sends a RADIUS message called an Access-Request to the server.
- This message contains information about the user like user name, password, and requested service.
- The RADIUS server processes this request, queries one or more databases for user information, and usually returns another message, called an Accept or Reject.
- Based on this message NAS allow or deny the access of internet to a specific user based on message return by RADIUS server.
- In SmartISP ERP CRM radius ISP Billing Software provides the facility of network access server Management to ISP.
Monitor & Manage Live Online Users. Support User Data Usage & Up-time.
- SmartISP ERP CRM radius provides the facility with automatic user creation with SMS and Mail verification.
- In SmartISP ERP CRM OTP Verification verifies the Mobile Number of users by sending verification code (OTP) to the user during registration.
- Therefore, It removes the possibility of a user registering with a fake Mobile Number so it is a secure user verification method.
- The registration confirmation mechanism forces the user to respond to a “Confirm Registration” email sent after a successful registration.
- To verify his/her email address and activate their account.
- So it’s very easy to create user verification with SMS/Mail in SmartISP ERP CRM radius software.
The CRM module is a bundle of features which helps Service Provider organize their customer information in an efficient way and access it across departments and resellers in a secure way. It provides a 360-Degree view of a customer activity and complete lifecycle of a subscriber.
- Customer Management
- Franchisee Management
- Communications Management
- Live Customer Monitoring
-Complaints Management
-Trouble Ticket Management
-SLA's & Escalation Matrix
-Notification Rules
Manually Disconnect User From Network.
Dynamic Bandwidth Based On Time. 12 Different Variations.
Create Unlimited Packages For Users/Franchise/Dealer/Sub-Dealer. Set Base Price, Profit & Duration.
Lock User Connection Based On Device Mac & IP Address.
Support Re Seller/Franchise Network Under Admin Panel. Unlimited Franchises, Dealers, Sub-Dealers With Respective Panel & Users.
Keep Track Of Staff Attendance & Manage Staff Permission Based On Staff Role.
Manage Tickets/Support More Smartly Now Than Ever Before With Our Ticket System.
ISP can send notification via SMS and EMAIL to clients like creating New User, Recharge User, Change Plan, Reset Password, Plan expiration also Customization Notification.
SmartISP ERP CRM radius software supports both PrePaid and Post billing. This can be for retail as well as Enterprise Customers .
- Plan & Packages based on geography & franchise
- Supports Package Types : Base Plan , Fall Back Plan , Add On Plan
- Supports Data Type : FUP , Unlimited
- Ensure faster response to customer through multiple channels.
- Ability to Limit Online Time
Monitor Your Network Easily In One Click. Check Whether A NAS Is Online Or Offline.
Give Easy Internet Access To Your Users By Token. Very Helpful For WiFi Users. Users do not need to register.
Disconnect User After Limited Session Ex: 120 Minutes. Also, Support Session Limit With Period Of Days.
Instant detection and auto alerting the concerned team for downtime of a device in the network is very crucial to provide top class service.
- NAS , POP , Switch Monitoring
- Mass Outage Monitoring
- LIVE Logs
- Device Performance Graphs
- One Click NAS Status Checking
Support Many Payment Gateways Such AS Paypal, Stripe, SSL Commerze, Bkash, PayFast etc.
Easily Backup Database By Bash Script. Fast, Secure & Reliable.
